"Improving the lives of individuals and their families by meeting their human and social service needs."


The United Way 2-1-1 hotline is a free and confidential means to 1) bring help to community members who need it, as well as 2) connect local volunteers to opportunities within the community. Dialing 2-1-1 provides callers with information regarding many different resources in the areas of food, housing, employment, healthcare, counseling and more. Users can also visit 211.org to get a quick listing of available resources online.

The 2-1-1 service is a critical life link in the midst of natural disasters and aids in the provision of emergency relief efforts. It’s easy to get disconnected from the rest of the world in the midst of a community crisis. Providing a simple, easy to remember number for assistance eliminates the frustration of trying to hunt down someone who can help. It also makes it easy for those who want to offer up their services to get in touch with agents who can point them in the right direction.

At 2-1-1, all services are provided anonymously and free of charge. Callers can dial in anytime day or night, 24 hours a day, 7 days a week. Our trained, professional representatives are always standing by to offer support and can effectively connect people with the best-suited resources, reserving 9-1-1 for life and death emergencies.


Our Staff is available to help you 24/7/365.

1203 North Sixth Street

St. Joseph, Missouri 64501

(816) 364-1131

FAX (816) 364-2304

E-mail: AFL-CIO Community Services